This document is a template for product use and is not legal advice. Have qualified counsel review and adapt it for your entity, markets, and model providers before relying on it in production.
How Dreamer collects, uses, shares, and protects personal data when you use our AI creation tools and related services.
Dreamer (“Dreamer,” “we,” “us”) provides AI-assisted media tools. This Privacy Policy explains how we process personal data in connection with our websites, apps, and services (the “Service”).
Contact: legal@dreamer.app. For support issues unrelated to privacy, use support@dreamer.app.
Account data: name, email, password hashes or auth tokens, profile details you provide.
Billing data: plan, credit balance, transaction references, limited payment metadata from providers such as Flutterwave (we do not store full card numbers on Dreamer servers when using hosted checkout).
Usage data: feature usage, device/app version, approximate location from IP, log events, diagnostics, and cookie or similar identifiers on the web.
Content data: prompts, scripts, uploads, generation settings, and outputs stored in your library; public posts if you publish to Explore; comments and interactions.
Support data: messages you send to support or legal contacts.
To provide and operate the Service (accounts, generation, storage, Explore, billing).
To route generation requests to Model Providers necessary to fulfill your requests.
To secure the Service, prevent fraud and abuse, and enforce our Terms and Acceptable Use Policy.
To improve reliability, UX, and feature design (including aggregated or de-identified analytics).
To communicate about the Service, security alerts, and—where permitted—product updates. You may opt out of non-essential marketing.
To comply with law and respond to lawful requests.
Where GDPR or similar laws apply, we rely on: contract performance (providing the Service you request); legitimate interests (security, improvement, non-intrusive analytics); consent (where required, e.g. certain cookies or marketing); and legal obligation.
We retain account and billing records as needed for the Service and legal obligations. Generation history and published content remain until you delete them or your account is closed, subject to backups and legal holds.
You may request deletion of your account; residual copies may persist in backups for a limited period.
We implement administrative and technical measures designed to protect personal data (access controls, encryption in transit, monitoring). No method of transmission or storage is fully secure; you use the Service at your own risk regarding residual security risk.
We and our providers may process data in countries other than yours. Where required, we use appropriate safeguards (such as standard contractual clauses or provider mechanisms) for cross-border transfers.
Depending on your location, you may have rights to access, correct, delete, export, or restrict certain processing of personal data, and to object to processing based on legitimate interests. You may also lodge a complaint with a supervisory authority.
Requests: legal@dreamer.app. We may need to verify your identity before fulfilling requests.
The Service is not directed to children under 18 (or higher age required locally). We do not knowingly collect personal data from children. If you believe a child has provided data, contact us and we will take appropriate steps.
We may update this Policy and will revise the “Last updated” date. Material changes will be highlighted in-product or by email when appropriate.